The U.S. is witnessing large growth in ecommerce. From May 2019 to May 2020, small- and medium-sized businesses in the U.S. sold more than 3.4 billion products in Amazon stores, up from 2.7 billion year-over-year (Resource:
Amazon ecommerce business guide). Customers are buying more products online, but they also want fast shipping. In a recent survey, 73% of customers said that shipping has a large impact on their purchase decision (Resource:
SupplyChain).
Business owners are now tasked with not only scaling to meet the increased demand, but also navigating fulfillment of those orders in a timely manner. Balancing these goals can lead to challenges like missed orders, increased customer contacts, and less time devoted to product development. Using a reliable fulfillment provider reduces business owners’ workloads, saving them time and money.
Does this sound like you? Learn about Amazon Multi-Channel Fulfillment (MCF) and how it can help.