3. Connect your Amazon account
To connect your US Amazon account to your BigCommerce store, click “Connect App to Amazon” on the “Amazon Multi-Channel Fulfillment Setup” page.
Login with your Amazon account credentials and review the terms and conditions before clicking “Confirm” and “Allow”. Once you’ve successfully connected, you will see this success screen:
4. Map your BigCommerce SKUs to your Amazon SKUs
Click on the “SKU Mapping” tab to connect your BigCommerce SKUs with the corresponding Amazon SKUs.
a) If your SKUs in BigCommerce are an exact match for the equivalent SKUs in Amazon Seller Central, click “Automap”.
b) If your SKUs in BigCommerce do not match your SKUs on your Amazon account, you can map your SKUs by clicking on the pencil icon next to each SKU.
c) If you have recently added additional Products to your BigCommerce Store and you are not seeing them on the SKU Mapping page, click “Sync BigCommerce SKUs”.
d) If you encounter issues mapping your SKUs, please email us at firstname.lastname@example.org
Note: You can find the Amazon SKU values in the "Amazon Fulfilled" Inventory Report
or on the "Manage Inventory
" page in Seller Central.
5. Enable Amazon Fulfillment as a Shipping Option
a) Start by clicking on “Store Setup” in the left navigation bar, then “Shipping”.
b) If you haven’t already, click “Add shipping zone” and “Add a country zone” to add the United States as a shipping zone.
c) Click "Configure" or “Edit” next to "United States"
d) Click the slider to enable Amazon Fulfillment. Activating this will allow Amazon to show the Amazon shipping options to customers at checkout.
Note: The Amazon shipping options will only appear if Amazon can fulfill all items in the cart. Amazon will only fulfill products if the customer selects one of the Amazon options at checkout.
e) (Optional) If all of the SKUs in your BigCommerce store will be fulfilled by Amazon MCF, you may turn off any other shipping rates that you’ve created in your BigCommerce store. Any rates that you add in the Shipping section (see screenshot above) will appear at checkout alongside the Amazon fulfillment options. Amazon MCF will only fulfill an order if your customer chooses one of the Amazon MCF shipping options at checkout.
f) (Optional) Click “Edit” next to Amazon Fulfillment if you would like to modify the display name that will be shown in your store’s checkout. Click "Submit". You do not need to modify anything in the "Connection" or "Quote" tab. The “Display Name“ you enter will be appended to the available ship options and delivery dates in the checkout experience for a given customer order.
Congratulations - you are set up!
When customers check out on your store they will see Amazon ship options with delivery dates whenever all of the items in their order can be fulfilled by Amazon (see example below). Leverage additional app features using optional steps 6-9 below.
6. (Optional) Shipment Confirmation Email
BigCommerce offers an automatic shipping confirmation email to notify your customer that their order is on its way. Learn more
7. (Optional) Inventory Sync
If Amazon is the sole fulfillment option for the SKUs that you’ve mapped in the MCF app, we recommend turning on Inventory Sync to help prevent overselling. When Inventory Sync is turned on, MCF will periodically update the stock level for MCF fulfilled items with the current level. To do so, click on the settings tab in the Amazon MCF app, click Edit, and toggle the setting to the “On” position.
Once activated, Inventory Sync will update your inventory levels in BigCommerce based on the Amazon MCF inventory levels for the SKUs you’ve mapped for fulfillment by MCF. This is recommended so that your customers see if a given product is out of stock before they’ve added it to their cart.
For this to work, all Products that are setup for fulfillment by MCF should be configured to track inventory. To check the status of an item, find the product details page in BigCommerce, choose "Inventory" from the sidebar, and ensure that the "Track Inventory" checkbox is on. If your product has multiple variants, you will also need to choose the "On the Variant level" radio button. Then scroll down to "Product Options" and click on "Variations" to ensure there is a unique value in the SKU field. Learn more about Inventory Tracking
8. (Optional) Limit Shipping Rates on orders over a certain amount
If you would like to limit the Shipping Rates for your customers at checkout, navigate to the “Settings” page and activate Amazon Shipping Rate Overrides.
9. (Optional) Add the "Fulfilled by Amazon" badge to your website
Add the 'Fulfilled by Amazon' badge to your website to improve conversion at checkout. Click here
to download files.