For large and enterprise businesses, ecommerce fulfillment is a major challenge that involves managing complex global logistics operations and meeting ever-increasing customer expectations.
How can these online retailers ensure smooth and successful order fulfillment operations as they scale? Many businesses partner with a third-party logistics (3PL) provider, like Amazon Supply Chain Services (ASCS). ASCS is an end-to-end supply chain solution, which offers ecommerce businesses the opportunity to engage logistics services like warehousing, freight, and last-mile shipping. Multichannel Fulfillment (MCF) is part of the fulfillment arm of ASCS, through which ecommerce businesses can fulfill orders from any channel they sell on.
How much of a difference can a 3PL partnership make for ecommerce businesses? From click to delivery: Unleashing the power of ecommerce fulfillment – a Forrester study commissioned by Amazon and the result on a survey of 300 US-based ecommerce executives, sheds light on how 3PLs like ASCS can drive growth and propel performance in large tech companies.
The infographic below, which features findings from the study, reveals the keys to unlocking scalable ecommerce fulfillment excellence for large businesses and enterprises.