For large businesses and enterprises, ecommerce fulfillment is a major challenge, involving managing complex global logistics operations and meeting ever-increasing customer expectations.
How can these online retailers ensure smooth and successful order fulfillment operations as they scale?
From click to delivery: Unleashing the power of ecommerce fulfillment – a new Forrester study commissioned by Amazon and based on a survey of 300 US ecommerce executives – sheds light on this topic.
The infographic below – which features findings from the study – reveals the keys to unlocking scalable ecommerce fulfillment excellence for large businesses and enterprises.