From click to delivery: Unleashing the power of ecommerce fulfillment

Online shoppers’ expectations for fast order fulfillment across sales channels are constantly increasing. How can your ecommerce business keep up?

Read this Forrester Consulting thought leadership paper – commissioned by Amazon and based on a survey of 300 ecommerce leaders – to learn how effective order fulfillment can give you a key competitive advantage by driving revenue growth and reducing operating costs.

You will learn:

• How to meet consumers’ expectations for order delivery speeds and reliability across a growing number of sales channels.

• How to evaluate your fulfillment capabilities and decide whether to handle your fulfillment operations in-house or outsource them to a third-party logistics (3PL) provider.

• How state-of-the-art technologies like AI and robotics will impact the future of order fulfillment.

• How leading ecommerce businesses are using 3PL providers to improve their on-time delivery rates, cost per order, and more.